November 20, 2024

Sitecore Releases Three New Public Cloud Products and Services That Eliminate CX Barriers and Deepen Customer Engagement

 Sitecore Releases Three New Public Cloud Products and Services That Eliminate CX Barriers and Deepen Customer Engagement

Showcased at Sitecore Symposium 2022, these product offerings disrupt the CX status quo – from AI-powered Sitecore Search that enables smarter content discovery to Content Hub One, an innovative, headless CMS system allowing for agile experience delivery across multiple digital touchpoints, and more.

Dubai, UAE, Oct. 19, 2022

Sitecore®, a global leader in end-to-end digital experience software, announces a range of new, fully composable offerings and updates to help brands deepen customer engagement and elevate customer experiences across all channels. The new solutions include Sitecore Search, an innovative AI-powered search and discovery function that provides marketers with a unified delivery system; Content Hub One, an agile, headless CMS that seamlessly combines content modelling, authoring and consumption into a single interface; and Sitecore Connect, a technology stack optimizer that allows brands to seamlessly connect Sitecore products to their existing infrastructure.

Announced at Sitecore Symposium, an annual event that took place in Chicago, U.S. this year, the offerings demonstrate Sitecore’s commitment and innovative approach to solving marketing challenges amid ever-evolving consumer digital behaviours.

Sitecore has prioritized building out a comprehensive ecosystem where customers can access a diverse range of Saas-based, cloud-native tools and services built on a composable architecture that supports widespread integration and scalability, and the company remains focused on innovating its product portfolio. With these enhanced tools and services, Sitecore works with brands to capitalize on its 1,200+ strong partner ecosystem and deep-rooted expertise in helping enterprise businesses manage and enhance the customer experience across all industries and regions.    

The new product offerings include:

Sitecore® Search

As consumers look for new ways (and channels) to quickly find information that caters to them, the power of search and discovery has never been more important to brands. Facing a digital search transformation — especially with users evolving away from text toward other content types like video — marketers need an intelligent search capability that leverages AI.

And Sitecore Search was built for this transformative moment, offering marketers a unified delivery system that serves hyper-relevant content through AI-powered search.

With predictive, type-ahead capabilities that help users find results faster and an AI engine that amplifies specific content based on strategic business objectives or in response to customer feedback, Sitecore Search is a transformative content discovery solution that customizes how content is matched, sorted, and promoted to mirror the specific needs of a consumer’s search experience. This product is an intelligent plug-and-play solution that can be applied to an existing website in a matter of hours. Today, Sitecore Search powers Sitecore.com’s search experience and will be available soon for all brands to implement.